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Planning Monitoring and Review

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WASH Bottleneck Analysis Tool

WASH Bottleneck Analysis Tool (WASH BAT)

Year of publication:
2011
WASH BAT has been designed as a sector tool for use by governments and development partners for WASH sector strengthening. It enables a systematic identification of factors (or “bottlenecks”) that prevent achievement of sustainable service delivery within national or subnational WASH targets and helps stakeholders to define activities aimed at removing the root causes of these bottlenecks.

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Using Public Expenditure Tracking Surveys to Monitor Projects and Small-Scale Programs : A Guidebook

Using Public Expenditure Tracking Surveys to Monitor Projects and Small-Scale Programs : A Guidebook

Year of publication:
2010
The goal of this guidebook is to serve as a starting point for civil society organizations, as well as Bank teams interested in conducting Public Expenditure Tracking Surveys, both on a small and larger scale. It is designed to lead a research team from idea inception to results dissemination, while emphasizing the importance of utilizing evidence to influence policy, regardless of whether it is on a macro or micro-level.

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Citizen Report Card Learning Toolkit

Citizen Report Card Learning Toolkit

Year of publication:
2006
This self-learning online course is provides basic knowledge and skills to implement Citizen Report Cards (CRCs). A CRC is a simple but powerful tool to provide public agencies with systematic feedback from users of public services. The target audience includes officers of local governments, civil society organizations, development agencies, and consortiums.

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