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Making Rights Real website screenshot

Making Rights Real (MRR)

Year of publication:
2019
MRR is an approach that enables civil society organisations to engage local government officials on systemic challenges to the realisation of water and sanitation services for all, using human rights.
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Guide to Public Participation under the Protocol on Water and Health

Guide to Public Participation under the Protocol on Water and Health

Year of publication:
2013
The aim of the Protocol on Water and Health is to improve access to drinking water and sanitation and to protect human health through better water management and protection of ecosystems. This Guide is designed especially for government officials and agencies who manage the process of public participation.

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Citizen Report Card Learning Toolkit

Citizen Report Card Learning Toolkit

Year of publication:
2006
This self-learning online course is provides basic knowledge and skills to implement Citizen Report Cards (CRCs). A CRC is a simple but powerful tool to provide public agencies with systematic feedback from users of public services. The target audience includes officers of local governments, civil society organizations, development agencies, and consortiums.

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