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Guide to Public Participation under the Protocol on Water and Health

Guide to Public Participation under the Protocol on Water and Health

Year of publication:
2013
The aim of the Protocol on Water and Health is to improve access to drinking water and sanitation and to protect human health through better water management and protection of ecosystems. This Guide is designed especially for government officials and agencies who manage the process of public participation.

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WASH Bottleneck Analysis Tool

WASH Bottleneck Analysis Tool (WASH BAT)

Year of publication:
2011
WASH BAT has been designed as a sector tool for use by governments and development partners for WASH sector strengthening. It enables a systematic identification of factors (or “bottlenecks”) that prevent achievement of sustainable service delivery within national or subnational WASH targets and helps stakeholders to define activities aimed at removing the root causes of these bottlenecks.

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Citizen Report Card Learning Toolkit

Citizen Report Card Learning Toolkit

Year of publication:
2006
This self-learning online course is provides basic knowledge and skills to implement Citizen Report Cards (CRCs). A CRC is a simple but powerful tool to provide public agencies with systematic feedback from users of public services. The target audience includes officers of local governments, civil society organizations, development agencies, and consortiums.

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